#207 – Google Reviews

Alan Berg (AlanBerg.com) spoke at the Smart Show and shared some great insights into Google Reviews. I took notes and share them with you.

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#206 – Dealing With Difficult Customers

We hope it never happens, but it’s important to discuss so we have a group understanding of how we’ll deal with them.

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#205 – Wisdom from Doug in Chicago

This week we have a little fun. Doug Meadows and I were at the Smart Show in Chicago and he gives us meaty little tidbits from a few of the places we visited. Please pardon the sound and look for the gold nuggets in this training.

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#204 – Caseline Logic (Bridal Display) Larry Johnson

  Larry Johnson is the guru of jewelry case design, layout and display. This is a 50 minute video of his presentation from the Smart Show in Chicago. Have a big notebook for notes on this talk. put these practices into action for more profitable showcases. 

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#203 – Making Promotions Work

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#202 – Fixing Bad Attitudes

This training hits the Bad Attitude nail right on the head.

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#201 – Watchya Gonna Do?

This is where rubber meets the road?  We discuss your plan of action for the things you did last week.

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#200 – Drive ’em Away or Bring ’em in

What are the things that turn people away from our jewelry stores and brings them in and turns them into happy customers that come back again and again?

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#199 – Daily Accountability II

We continue our discussion about daily measuring metrics for our sales teams.

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#198 – Daily Accountability

What do you inspect daily? What daily accountability do your people have to each other? Themselves? You? This training is about daily analysis of things that you want to grow in your store. Click here for your notes and quiz. Click here for the download page of this meeting.

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