#209 – Three Types of Customers

Going to buy, Tire Kickers & Not Going to Buy. What to do with each customer type.

Posted on by Jimmy DeGroot READ MORE | Comments Off on #209 – Three Types of Customers

#208 – Getting More Repeat Business

Get more Repeat Business, Develop Personal Trade and Get More Referrals.

Posted on by Jimmy DeGroot READ MORE | Comments Off on #208 – Getting More Repeat Business

#207 – Google Reviews

Alan Berg (AlanBerg.com) spoke at the Smart Show and shared some great insights into Google Reviews. I took notes and share them with you.

Posted on by Jimmy DeGroot READ MORE | Comments Off on #207 – Google Reviews

#206 – Dealing With Difficult Customers

We hope it never happens, but it’s important to discuss so we have a group understanding of how we’ll deal with them.

Posted on by Jimmy DeGroot READ MORE | Comments Off on #206 – Dealing With Difficult Customers

#205 – Wisdom from Doug in Chicago

This week we have a little fun. Doug Meadows and I were at the Smart Show in Chicago and he gives us meaty little tidbits from a few of the places we visited. Please pardon the sound and look for the gold nuggets in this training.

Posted on by Jimmy DeGroot READ MORE | Comments Off on #205 – Wisdom from Doug in Chicago

#204 – Caseline Logic (Bridal Display) Larry Johnson

  Larry Johnson is the guru of jewelry case design, layout and display. This is a 50 minute video of his presentation from the Smart Show in Chicago. Have a big notebook for notes on this talk. put these practices into action for more profitable showcases. 

Posted on by Jimmy DeGroot READ MORE | 1 Comment

#203 – Making Promotions Work

Posted on by Jimmy DeGroot READ MORE | Comments Off on #203 – Making Promotions Work

#202 – Fixing Bad Attitudes

This training hits the Bad Attitude nail right on the head.

Posted on by Jimmy DeGroot READ MORE | Comments Off on #202 – Fixing Bad Attitudes

#201 – Watchya Gonna Do?

This is where rubber meets the road?  We discuss your plan of action for the things you did last week.

Posted on by Jimmy DeGroot READ MORE | Comments Off on #201 – Watchya Gonna Do?

#200 – Drive ’em Away or Bring ’em in

What are the things that turn people away from our jewelry stores and brings them in and turns them into happy customers that come back again and again?

Posted on by Jimmy DeGroot READ MORE | Comments Off on #200 – Drive ’em Away or Bring ’em in