#328 – Preparation

Some great advice for having a well prepared staff before the doors open.

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#327 – DRIVE – How to get it

More than one jeweler has expressed their desire to motivate staff that just doesn’t have the drive. This video gets at our barriers to desiring greatness and how to overcome them.

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#326 – Price (When to bring it up)

We discuss when and how talk price with the customer.

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#325 Dealing with Discounts

Here’s how to deal with discounting whether your store does discounting or not.

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#324 Selling Yourself and Your Store

One of the most important silver bullets to have in your sales presentations.

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#323 A Lesson in Store Culture

Today I have a very special guest, Suzanne Qualia of Qualia Inc. and we’re discussing the first steps a jewelry store can take to create a desired corporate culture.

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#322 – Price Objections

Here are some fantastic methods for overcoming price objections.

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#321 Summer Things

Here’s a few things to work on during the summer months to keep the door swinging.

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#320 Objections Stalls 2

Finishing up with stall objections.

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#319 – Objections STALLS 1

Stalls are the most common type of objection. They’re a bit more tricky so we’recovering it in 2 parts. Today is part 1.

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