#335 – Gossip and Backbiting

A fantastic and easy way to get rid of Gossip and Backbiting in our stores.

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#334 – 3 Ways to Increase Business

If business is down or flat, here are 3 things to look at and work on.

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#333 – Getting Ready for 4th Quarter

A few important tidbits to be considering for 4th quarter.

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#332 – UP System

A discussion on how and why we should implement an UP System.

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#331 – Key Questions 2 of 2

The KEY QUESTIONS that lead you through the sale. This stuff is golden.

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#330 – Key Questions 1 of 2

The key questions essential for success in sales. This is part one of a short series.

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#329 – DRESS

A good review or perhaps a complete re-vamp of your dress code.

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#328 – Preparation

Some great advice for having a well prepared staff before the doors open.

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#327 – DRIVE – How to get it

More than one jeweler has expressed their desire to motivate staff that just doesn’t have the drive. This video gets at our barriers to desiring greatness and how to overcome them.

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#326 – Price (When to bring it up)

We discuss when and how talk price with the customer.

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