#368 Speak their language PERFECT

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#367 Speak Their Language FUN

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#366 Speak Their Language CONTROL

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#365 Know Your Competition

We rarely have a healthy conversation about our competition and how that conversation can help us.

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#364 Sales Standards

Let’s create Sales Standards for every customer, every visit.

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#363 Customer Service Standards

Beginning to set or revising your standards we have in place for every customer, every time.

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#362 – Product Knowledge

Something we too often overlook or let go unattended.

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#361 Are You an Asset?

A talk that all managers and owners will love. Brian Reagan, THE ME MONSTER; https://www.youtube.com/watch?v=fVWHa5cpMZo

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#360 Proper Communication

A great talk on how we should communicate in the jewelry store. Managers will love this one.

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#359 – How to Have Amazing Events

A great chat with David Artinian about inviting people to PARTIES.

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