Your store non-negotiables – Store Meeting 820-12

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Do you have customer service standards that you do EVERY time with EVERY customer?  In this meeting we discuss the importance of setting these up for your store to set you apart from all of the other jewelers out there.  These everyday practices of excellence can create fantastic word-of-mouth and social media praises for your store.  If you don’t have non-negotiables set up, it’s time to get this done.

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Making the Most of Non-Selling time

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What you do in your non-selling time can greatly benefit your overall sales. This week we discuss a tried and true time management device and I encourage the team to really maximize their non-selling time. We need to produce at least 10x our hourly wage. This little device will help us get our tasks done as well as focus on the bigger picture of clientelling.

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It’s all about the ROMANCE baby!

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In this meeting we discuss the importance of romance in our sales presentations. One reason you may not be closing as many sales as you want is because you’ve left out the romance. We discuss how to begin infusing your presentations with the language of love. Oh, and we also discuss Peridot.

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Your sales floor tool kit. How and Why.

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This week we’re talking about the tools you use daily on your jewelry sales floor. We discuss how and why to use them so they enhance your sales presentation.

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Closing Closing Closing sales and your windows

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This week’s training video is about being purposeful about your closing technique. I’m going to give you some examples and you’re going to build your own closes for your store. And we’ll discuss your windows, not closing them.

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Store Meeting “Objections, Broca’s area, sound & what’s great about your store.”

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This week we are covering your exercises on handling objections, a discussion about Broca’s area of the mind, music in your store and defining what’s great about your store.

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Store Meeting 708-6

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Your store’s smell and what makes your store stand apart from the rest.

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Store Meeting 701-5

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Spiders and Transactional vs Relational Customers

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Store Meeting 618-4

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In this meeting we’ll cover your staff personalities, the Flag Page test, plants, features and benefits and more on emails. The key to all store meetings is follow-through. Practice makes perfect!

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Store Meeting 611-3

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This week we cover Feature and Benefits, Clutter and Emails.

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