#273 – Your Responsibilities as a Salesperson 1 of 3

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Every person that holds a key and pulls a piece of jewelry out of the case has these three responsibilities. Anything less is a customer service clerk.

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#272 – Needs Assessment “What’s Important?”

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Finding out what’s important to the person standing in front of you is crucial to the success of the sale.

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#271 – Eliminating Fear

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What fears our customers have and how we can eliminate them.

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#270 – The Circle of the Sale

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A successful sale includes these four steps. It’s important to be able to come into the sale at any point of this process.

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#269 – The Cost of Obtaining a New Customer

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What does it actually cost to get a new customer in the door?

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meetings.

#268 – Choice – Our customers have more choices than ever!

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How to make sure our customers choose US and not the competition.

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#267 – Who Recommended Our Store?

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A KEY QUESTION for new customers. How to ask it and why it’s important.

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#266 – Selling Yourself and Your Store

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We need to tell our story in a quick concise way that adds trust and value to our sales discussions.

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#265 – Habits

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We look at BAD habits and how to replace them with GOOD habits.

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#264 – Three Types of Customers

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The 3 types of people that will walk through your door today; Going to Buy, Not Going To Buy and On The Edge. Here’s what to do with each of them.

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