#292 – Making Your Life Happier

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This is a fantastic video on how you can make things go smoother, happier and more enjoyable in your life.

To watch this video, please login or sign up to receive weekly store meetings.

Click here to watch your TED Talk Video

#291 – Last Minute Holiday Advice

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Watch this before you open the doors this morning. It’s some great advice to keep your sanity this week.

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#290 – I Gotta Think About It

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Here’s what we do for the people that HAVE TO THINK ABOUT IT during our holiday rush.

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#289 – Sales Floor Awareness, Add-Ons & Bump Ups

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Most stores screw this up royally. If we simply have intensive floor awareness we’ll give our customers an experience they’ll get nowhere else.

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#288 – Christmas Readiness

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Let’s do a little checkup on putting our best foot forward for Christmas.

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#287 – Christmas 2017 Jewelry Trends with George Prout

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At this time of year I love to interview George Prout from Gems One on the hot jewelry buying trends. He’s the definitive expert on what the majors are doing and what we as independent’s can take advantage of. There’s still time to get our orders in. Video only today.

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#286 – Know Your Hot Items

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You get two videos this week. This is a re-broadcast of last year’s December 1st training. I am going to post another training from George Prout from Gems One on the hot items for this season. That video will post Tuesday morning.

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#284 – Keep Personal Problems out of the Store

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This title says it all. Here are some ways we can deal with team members that like to spread negativity.

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#283 – Customer Engagement & Up System

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Engaging with your customers can’t be done one single way. It needs to be as individual as the customer. However, we DO need a system for taking care of customers in an efficient manner.

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#281 – How to Come to Work

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You’re gonna think I’m a little off my rocker on this one, but I created this training for stores who have staff that brings all the problems of home in to work. It really works though. I challenge you all to try it.

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