About

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In a nutshell, this is a weekly training video for your jewelry staff to train and grow them about everything involved in the operations of a jewelry store. the videos include such topics as:

Closing throughout the sale – People skills – Diamond Presentation – Getting along with your co-workers – Greeting the customer – Basic Training for the new person – Clientelling – Colored Gemstones – Diamonds – Turning repairs into sales – Contests – Speak the customer’s language – Selling old merchandise – Selling add-on items – Turnovers – Group selling – Using Countersketch – Cover the Sweet Spot – Social Media for Jewelers – Getting Referrals

Jewelers that have been on this program for years just love it because the videos are weekly and relevant. And they’re trained by an experienced guy who’s been and still is in their shoes. I’ve taken jewelry stores to 3x their volume through the practices I teach. None of this teaching is theory. All of it is from best practices I’ve learned from 20 years in the business and hiring almost everyone you can think of who has trained in the business.

It works like this; Every Monday morning you get an email message telling you your new weekly training is here. You click on the link and log in to your account, and now you can show the training video to your staff, download it for later or just have them watch it on their own time whenever and wherever they like. Each video is 10 to 20 minutes in length to allow for a discussion and game plan afterward before the store opens. Each training comes with assisted notes and a quiz or discussion topics. This forces your staff to engage and discuss the topics.

There is no contract and you can cancel at any time.

I’ve been training jewelers years and this program allows their staff to have the best training available every single week by a person who has done what he trains on. It’s all about creating habits.

Successful habits grow stores! Let’s get going on growing yours!

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